Our values are a fundamental part of who we are: they reflect the principles by which we conduct ourselves, shaping what we do and how we do it. They are also real and reflect the ethos of our firm. They are embedded into the operations of our business as well as our underlying culture. We are committed to openness, diversity, individuality and collegiality. The outstanding talent and individual interests of our lawyers are the essence of our firm.
Our vision is based upon:
Experience – Our team of qualified professionals is composed of experts in their field, selected for both their detailed knowledge and proven track record in their areas of specialization.
Communication – We value our clients and, as such, believe that they need to be kept appraised of developments in both their own business undertakings and the applicable laws and regulations governing their business. Our team of qualified professionals offers clients on-going support and is constantly available to the clients for whom we work.
Commercial Awareness – We understand that our clients’ businesses need their legal services to be provided within budget and on time. We offer our clients a value for money service which never fails to hit deadlines and to consider all aspects of their commercial transactions.
Resourcefulness – Our team of qualified professionals believes in creative solutions to all matters on which our clients are consulting us. We strive to provide our clients with answers and solutions that are innovative, effective and within the law.
Trust – Our clients can have complete confidence that, throughout our working relationship with them, they can rely on our team to offer continuous support and to serve their best interests in a strictly confidential, discrete and privileged manner.
Focus – Our team is focused on priorities, by ensuring value with every touch in order to utilize our own and our clients’ time most effectively.
Excellence – We believe that the right strategy is the most important aspect in securing the well-being of our clients’ business. The right strategy or combination of strategies for our clients will depend upon a number of factors. These factors are unique to each of our clients and can only be determined after a thorough consideration and analysis of each of our clients circumstances, goals and objectives. There are no “off-the-shelf” solutions.
Respect – While we recognize everyone is different, we also believe every client has two things in common: our clients all deserve our respect, and should all expect us to provide our services with their best interests in mind.
Integrity – We believe that absolute integrity, objectivity, and reliability are crucial aspects of the services we provide to our clients. We will be open and honest in all our dealings with our clients, even if we have to tell them something they don’t want to hear. We will place our clients’ interests ahead of our own and we will avoid conflicts of interest where possible. Where a conflict of interest cannot be avoided we will immediately bring it to our client’s attention.
Effectiveness – While we strive to deliver organizational development and continuous improvement information to our clients, in a manner that meshes with their existing processes, is congruent with their culture, satisfies a genuine need, and supports their improvement goals, we believe the simple approach is often the best approach. Accordingly, we will only recommend products or services that our clients actually need and that are worth our clients’ investment.
Sustainability – We focus on sustainable, long term outcomes, forgoing short-term opportunities that are inconsistent with our goal of delivering long-term value.
Long Term Relationships – We focus on building long-term relationships with our clients by listening to their needs, understanding their aspirations and diverse cultures, and delivering value to help them achieve high performance.
Innovation – We value innovation and anticipate future needs - enabling us to differentiate our capabilities and to remain relevant to clients under changing business conditions.
Diversity – We seek to understand different points of view and foster a fair, positive, inclusive environment in which people with diverse talents and backgrounds can confidently grow and succeed.
Timeliness – We commit to what we can deliver and we deliver on our commitments within the agreed upon time frames. We prepare and provide accurate, timely and complete reports for our clients and other stakeholders.
Discretion, Confidentiality & Privacy – We protect our clients’ and others’ proprietary information and respect their intellectual property rights. We handle “inside information” appropriately and lawfully. We do not seek out or use competitors’ confidential information. We protect the privacy of personal data and comply with data privacy and protection laws.
Ethics – We build trust-based relationships through consistent ethical personal conduct and by living our core values and we do business in a manner that is socially, economically and ethically responsible. Being ethically unyielding and honest and inspiring trust by saying what we mean, matching our behaviors to our words and taking responsibility for our actions.
A Global Approach – We focus on leveraging the power of global insight, relationships, collaboration and learning to deliver exceptional service to clients wherever they do business. We create competitive advantage and differentiated thought leadership by collaborating, teaming and sharing our knowledge and expertise across our global network and team. We run our company as a truly global business, applying consistent global standards and leveraging valuable global reach - while being responsive to each client’s individual needs.
Talent – We rise above organizational, cultural and geographic boundaries to match the right person to each role, striving to apply the best of our company’s talent to help our clients achieve high performance. We bring the best of our team to each client by leveraging and integrating our range of talents and by sharing our deep experience globally to create predictable outcomes.
Ownership, Responsibility and Accountability – We are the owners of our actions and decisions and we acknowledge that we own the obligation to take action and deliver results. We are not afraid of taking ownership of difficult problems and we take full responsibility for the quality and timeliness of an outcome, even when we are working with others. We recognize that the most productive people and those most likely to succeed are those who are proactive about finding and solving problems, and comfortable acting with increasing autonomy and decreased oversight.
Fairness – We are fierce but fair competitors. We avoid conflicts of interest and ensure that our personal relationships and activities do not compromise our objectivity or reputation.
Open Minds – We create an inclusive and safe environment—one that encourages open debate, gives everyone a voice and enables people to raise issues without fear of retaliation.
Stability – We bring the best of our know-how to each client by leveraging and integrating our range of talents and by sharing our deep experience globally to create predictable outcomes. We leverage proven methodologies and comprehensive capabilities to achieve delivery excellence for all of our clients.
Quality – We start with quality in mind to ensure superior execution and deliver high performance, every day, to our clients. Superior execution is deeply rooted in our core values. It is a personal accountability for each member of our team to successfully balance cost, quality and speed to exceed client expectations.
These values guide us as we continue to build our firm and try to make a difference in the global legal marketplace.